Still Paying for Outdated Phone Lines?
Traditional PBX hardware is expensive to maintain, requires vendor truck rolls for every change, offers limited features, locks you into long contracts, and provides zero support for remote workers. Cloud PBX and VoIP phone systems replace all of that with a fully hosted, internet-based solution that gives your team the same professional phone system features whether they're at the office, at home, or at a different Brevard County location.
Cloud PBX scales with your business. Add or remove users in minutes. No new hardware to buy when you add a location. No expensive maintenance contracts for on-premise equipment. Predictable per-user monthly pricing that costs a fraction of what legacy phone lines run. The Electpros handles the full migration — number porting, hardware provisioning, system programming, and staff training — so your team is fully operational on day one.
- Auto-attendant, call routing, and hunt groups
- Voicemail-to-email and visual voicemail
- Mobile and desktop softphone apps
- Call recording, analytics, and reporting
- Multi-location and remote worker support
- Voice, video conferencing, and messaging in one platform
- Existing number porting — keep your business number
- No expensive on-premise PBX hardware to maintain
Cloud PBX Installation & Number Porting
The Electpros manages the full migration from your existing phone system to cloud PBX. That means handling the number porting process with your current carrier so you keep every business number you've built your reputation with. We provision and configure your IP desk phones, program the auto-attendant and call routing logic, set up voicemail, assign extensions, and build the hunt groups and ring queues your operation needs.
Before cutover day, we develop a full migration plan designed to minimize downtime so your business stays reachable throughout the transition. After go-live, we train every member of your staff and your admin team so everyone knows how to use the new system from day one — no learning curve left to chance.
- Full number porting from existing carrier — no new numbers required
- IP desk phone installation and provisioning
- System programming — auto-attendant, IVR, and call routing
- Hunt groups, ring groups, and call queues
- Voicemail setup and voicemail-to-email configuration
- Staff extension assignment and phone book setup
- Full cutover plan to minimize downtime during migration
- Training for staff and administrators before go-live
Work From Anywhere — Softphone & Mobile Apps
One of the most powerful advantages of cloud PBX is that your phone system travels with your team. Softphone apps for iOS, Android, and desktop (Windows and Mac) give every employee full access to the business phone system from any device and any location. Receive business calls on your personal phone without giving out your personal number. Transfer a call to a coworker in a different city the same way you'd transfer it across the hall.
Presence status lets you see who on your team is available before you transfer a call. Video meetings and instant messaging are built into the same app as your voice calls, so your team has a single communication platform for everything. Calls show your business caller ID on the receiving end, maintaining a professional image no matter where your team is working from.
- iOS and Android softphone app setup for every team member
- Desktop softphone for Windows and Mac
- Receive and transfer business calls from any location
- Presence status showing team member availability
- Video meetings and instant messaging in the same app
- Business caller ID on mobile calls
- Separate business and personal voicemail
- Works on any internet connection — no VPN required
Auto-Attendant, Call Routing & Advanced Features
A professional auto-attendant greets every caller with a polished, branded message and routes them to the right department or person without requiring a receptionist to answer every call. Time-of-day routing sends calls to the right destination based on business hours, after-hours voicemail, or an on-call number. Holiday schedules activate automatically without anyone having to remember to flip a switch.
For businesses that need call recording for compliance, training, or quality review purposes, we configure recording at the line or extension level with secure cloud storage. Advanced analytics and reporting dashboards give managers visibility into call volume, wait times, missed calls, and team performance. Wallboard displays for call center environments show live queue statistics so your team always knows what's happening.
- Professional auto-attendant and IVR configuration
- Time-of-day and day-of-week call routing
- Holiday and after-hours schedule management
- Department hunt groups and ring-all configurations
- Call recording for compliance, training, and quality review
- Call analytics and reporting dashboard
- Wallboard displays for call center environments
- Integrate with your CRM for click-to-dial and call logging
Why Space Coast Businesses Switch to Cloud PBX
The businesses that switch from legacy phone lines to cloud PBX don't go back. The cost savings are immediate, the feature set is dramatically better, and the flexibility to support remote workers and multiple locations makes the whole organization more agile. The Electpros has deployed cloud PBX systems for businesses across Melbourne, Palm Bay, Viera, Cocoa Beach, and Titusville — and handles installation, training, and ongoing support so you have one local team accountable for your entire phone system.
- No expensive PBX hardware to replace every 5–7 years
- Predictable per-user monthly cost that scales with your team
- Add or remove users in minutes — no vendor truck rolls
- Remote workers get full phone system features anywhere
- Redundant cloud infrastructure — no single point of failure
- The Electpros handles installation, training, and ongoing support
- 200+ five-star reviews from Brevard County businesses
- Veteran-owned, locally operated since 2017
Book Your Cloud PBX Consultation
Serving Melbourne, Palm Bay, Viera, Cocoa Beach, Titusville, and all of Brevard County.
- Local Brevard County company
- ★★★★★ 200+ five-star Google reviews
- Licensed, insured & veteran-owned
- Same-day & next-day availability